Hebburn Manor Care home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2022-10-18
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2022-10-18
Is this home safe?
Is the care effective?
No domain rating for Effective was produced at the October 2022 inspection based on the data available here. The home is registered as a nursing home with a dementia specialism, which means it is expected to meet higher standards for clinical and specialist care. The December 2024 assessment rated this domain Good. The inspection text available does not include specific observations about care planning, dementia training, medication management, or GP access.Is this home caring?
No domain rating for Caring was produced at the October 2022 inspection in the data available here. The December 2024 assessment rated this domain Good. There are no inspector observations, resident testimony, or relative quotes available in the published text to describe the warmth, dignity, or day-to-day interactions between staff and the people who live here.Is the home responsive?
No domain rating for Responsive was produced at the October 2022 inspection in the data available here. The December 2024 assessment rated this domain Good. No specific information about activity programmes, individual engagement, or how the home responds to changing needs is available in the published text.Is the home well-led?
Hebburn Manor lists three registered managers and a nominated individual in its registration records, which is an unusually high number of named managers for a 60-bed home. The December 2024 assessment rated Well-led as Good. The home's trajectory from Inadequate to Requires Improvement and then to Good across all domains suggests leadership has driven genuine change, but the inspection text does not record specific observations about management culture, staff empowerment, or how the home handles complaints.
Source: CQC inspection report →
What the evidence base says
The team supports adults over 65 and younger adults who need residential care. They have specific experience caring for people living with dementia. For residents with dementia, the home provides specialised support tailored to individual needs. The team understands the importance of creating a familiar, reassuring environment. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hebburn Manor has moved from Inadequate to Requires Improvement, which is a meaningful step forward, but the inspection text provided contains very little specific detail about day-to-day care. The score reflects that positive direction while honestly acknowledging how little verified evidence is available to families right now.
Homes in North East typically score 68–82.Worth a visit
Hebburn Manor, on Victoria Road East in Hebburn, was rated Requires Improvement at its October 2022 inspection. That rating represented a step forward from a previous Inadequate rating, which tells you the home was in serious difficulty at some point and has been working to address it. The published inspection text provided for this report contains very limited detail about what inspectors actually observed inside the home, which makes it difficult to give you a confident picture of day-to-day care. The most important thing to know is that a more recent assessment was completed in December 2024 and published in January 2025, in which the home received Good ratings across all five domains. That is a significant improvement, and you should read that newer report carefully before making any decision. The data used to generate this Family View does not yet include the full text of that December 2024 report, so the scores above are conservative. Visit the home in person, ask the questions listed in the checklist below, and request a copy of the latest inspection findings directly from the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hebburn Manor Care home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hebburn Manor Care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring for residents with dementia in a clean, comfortable setting
Hebburn Manor – Expert Care in Hebburn
Hebburn Manor in Hebburn provides residential care for older adults and those under 65, with particular experience in dementia support. The home maintains a clean and welcoming environment where residents can feel comfortable. Located in the heart of the North East, the team here focuses on creating a homely atmosphere for everyone in their care.
Who they care for
The team supports adults over 65 and younger adults who need residential care. They have specific experience caring for people living with dementia.
For residents with dementia, the home provides specialised support tailored to individual needs. The team understands the importance of creating a familiar, reassuring environment.
“If you're considering care options in Hebburn, visiting the home could help you get a feel for whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hebburn Manor has moved from Inadequate to Requires Improvement, which is a meaningful step forward, but the inspection text provided contains very little specific detail about day-to-day care. The score reflects that positive direction while honestly acknowledging how little verified evidence is available to families right now.
Homes in North East typically score 68–82.Worth a visit
Hebburn Manor, on Victoria Road East in Hebburn, was rated Requires Improvement at its October 2022 inspection. That rating represented a step forward from a previous Inadequate rating, which tells you the home was in serious difficulty at some point and has been working to address it. The published inspection text provided for this report contains very limited detail about what inspectors actually observed inside the home, which makes it difficult to give you a confident picture of day-to-day care. The most important thing to know is that a more recent assessment was completed in December 2024 and published in January 2025, in which the home received Good ratings across all five domains. That is a significant improvement, and you should read that newer report carefully before making any decision. The data used to generate this Family View does not yet include the full text of that December 2024 report, so the scores above are conservative. Visit the home in person, ask the questions listed in the checklist below, and request a copy of the latest inspection findings directly from the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hebburn Manor Care home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hebburn Manor Care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring for residents with dementia in a clean, comfortable setting
Hebburn Manor – Expert Care in Hebburn
Hebburn Manor in Hebburn provides residential care for older adults and those under 65, with particular experience in dementia support. The home maintains a clean and welcoming environment where residents can feel comfortable. Located in the heart of the North East, the team here focuses on creating a homely atmosphere for everyone in their care.
Who they care for
The team supports adults over 65 and younger adults who need residential care. They have specific experience caring for people living with dementia.
For residents with dementia, the home provides specialised support tailored to individual needs. The team understands the importance of creating a familiar, reassuring environment.
“If you're considering care options in Hebburn, visiting the home could help you get a feel for whether it's the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
